Wedding & special occasion orders are prioritized by wedding date/delivery date. We are currently not accepting weddings prior to 14 weeks out from delivery date. We aim to have your order delivered 7- 14 days before your wedding although our goal is much sooner. Any instructions you have on the timing of your flower order can be left in the notes section at checkout. Flowers can be easily stored and kept for several months before a wedding. Extra shipping may also apply.
NO changes can be made to orders 4 weeks prior to the delivery date.
If you order anything that is not part of the wedding line. It will ship according to when it’s available and not according to the wedding date.
Our wedding floral designs are made to order. Therefore, each piece is a unique creation. Your bouquet may not look exactly like the pictured examples. You give your floral designer the permission to use her best judgment when choosing the flowers and design for your bouquet. Your flowers are packed and shipped with great care. Although wood is stronger than real flowers, they are still delicate and can easily chip when handled by yourself or the postal service. We will include 6 loose flowers in your colors that you can use to repair any damaged wood flowers that may be due to the handling of your package during shipping. If you need guidance with replacing damaged flowers, please call customer care and our wedding designers will be happy to walk you through how to replace a broken flower. Wedding orders can not be returned or refunded for any reason other than lost in shipping. Changes may not be made within 60 business days of the delivery date, including color changes, delivery/wedding date changes, and product changes. We require a minimum of eight weeks to fulfill and ship your order. See shipping policy for additional info.
Because our floral designs are made to order, and each piece is a unique creation, any orders that are cancelled by the customer within 60 business days of the delivery/wedding date will be charged a restock fee in the amount of 25% of the total purchase order.
Custom wedding creations
Unless specified, no coupons are valid for the wedding line.